PRIVACY POLICY

At RoyalCovers.uk, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you visit or make a purchase from our website.

1. WHAT INFORMATION DO WE COLLECT?

When you visit our website, we may collect the following information:

a. Personal Information:

  • Name
  • Email address
  • Phone number
  • Shipping and billing address
  • Payment information (processed securely through third-party providers such as Stripe or PayPal)

b. Device Information:

  • IP address
  • Web browser
  • Time zone
  • Cookies and tracking technologies
  • Pages visited and time spent on our website

c. Order Information:

  • Items ordered
  • Transaction amount
  • Delivery method

2. HOW DO WE USE YOUR INFORMATION?

We use your information for the following purposes:

  • To fulfill your orders and provide customer support
  • To process payments securely
  • To send order confirmations, shipping updates, and promotional offers
  • To analyze and improve our website experience
  • To detect and prevent fraud or unauthorized activity

3. HOW DO WE SHARE YOUR INFORMATION?

We do not sell your personal information. However, we may share your data with trusted third parties to provide our services:

  • Print-on-demand partners (e.g. Printify) for production and fulfillment
  • Payment processors (e.g. Stripe, PayPal) to handle secure transactions
  • Shipping carriers for delivery
  • Marketing tools (e.g. Klaviyo, Meta Ads, Google Analytics)
  • These partners only receive the data necessary to perform their specific services.

4. COOKIES & TRACKING TECHNOLOGIES

We use cookies and similar technologies to:

  • Enable essential website functionality
  • Remember your preferences
  • Analyze website performance
  • Show personalized ads (with your consent)

You can control cookie settings through your browser or by managing preferences in the cookie banner.

5. YOUR RIGHTS

Depending on your location, you may have rights under privacy laws such as the UK GDPR or CCPA:

  • Access the personal information we hold about you
  • Request correction or deletion of your data
  • Object to certain processing (e.g. marketing)
  • Withdraw consent at any time

To exercise these rights, please contact us at hello@royalcovers.uk.

6. DATA RETENTION

We retain your information for as long as necessary to fulfill your order, resolve disputes, and comply with legal obligations.

7. THIRD-PARTY LINKS

Our website may contain links to other websites. We are not responsible for their privacy practices. Please review their policies before providing personal data.

8. CHILDREN’S PRIVACY

Our website is not intended for children under the age of 13. We do not knowingly collect data from minors. If you believe a child has provided us personal information, please contact us for removal.

9. SECURITY

We take appropriate measures to protect your information using secure protocols, encryption, and trusted service providers. However, no method of transmission is 100% secure.

10. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy occasionally to reflect changes in practices or legal requirements. The revised version will be posted on this page with an updated effective date.

11. CONTACT US

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us:

📩 Email: hello@royalcovers.uk
📞 Phone: +44 1234 567890
🏢 Design Office: London, United Kingdom