Terms of Service – Royal Covers UK

1. Introduction

Welcome to Royal Covers UK! These Terms of Service govern your use of our website (https://royalcovers.uk/) and services. By accessing or using our website, you agree to comply with these terms.

2. Products & Services

  • Royal Covers UK specializes in print-on-demand (POD) phone cases and accessories.
  • All products are made custom for each order; therefore, we do not accept returns unless the item is defective or incorrect.

3. Ordering & Payments

  • By placing an order, you agree to provide accurate information.
  • Payments are processed securely via third-party payment gateways.
  • We reserve the right to cancel orders suspected of fraud or unauthorized activity.

4. Shipping & Delivery

  • Orders are fulfilled by our POD partners, and shipping times vary. Estimated delivery times are provided at checkout.
  • We are not responsible for delays caused by shipping carriers or customs.
  • Customers are responsible for any import taxes or duties.

5. Refunds & Returns

  • Refunds or replacements are only available for damaged, defective, or incorrect items.
  • Customers must submit a request within 7 days of receiving the product, with proof of the issue (e.g., photos).
  • Full details can be found in our Refund Policy.

6. Intellectual Property

  • All content, including designs, images, and text, is owned by Royal Covers UK and may not be used without permission.
  • Customers purchasing custom designs must ensure they have the legal right to use any provided images or artwork.

7. Limitation of Liability

  • Royal Covers UK is not responsible for indirect, incidental, or consequential damages arising from the use of our products or website.
  • We make no warranties that our services will be uninterrupted, error-free, or secure at all times.

8. Changes to Terms

  • We may update these Terms of Service at any time. Continued use of our website constitutes acceptance of the updated terms.

9. Contact Us

If you have any questions about these Terms, please contact us at support@royalcovers.uk.